RetailRetailPublic case

Fix Price

Improved ratings across all platforms: systematic work with reviews, photos, and branch listings.

+0,6

average rating

100%

listings up to date

Challenge

A large network with inconsistent ratings and outdated branch listings.

The situation before we started

Inconsistent branch ratings
Outdated listings and photos
Reviews with no systematic management

Goal

Align ratings and bring branch listings up to date.

Channels

Yandex Maps2GISGoogle Maps

Solution

What we did

Updated branch listings and photos

Launched systematic review management

Set up location-level reporting

Tools

Listing managementLocation dashboards

Result

What changed for the client

Ratings improved across all key platforms.

Related services

Maps & Location ServicesReputation management on maps and location services: reviews, ratings, branch listings, and photos on Yandex Maps, 2GIS, and Google Maps.Review ManagementSystematic review management: monitoring, responses, classification, disputing inappropriate content, and reporting.

Related materials

Maps & Location Services

How to Respond to Reviews on Yandex Maps

Your responses on maps and location services are visible to every potential customer. We break down how to reply quickly, on point, and in a consistent tone — and how that affects your rating and local demand.

Мария Зайцева·June 12, 2026

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