Brands that trusted us with their reputation
We work with national and international companies across industries. They share one thing: high service standards and an understanding of how much reputation matters online.
50+
brands on board
150+
active projects
8+ years
of reputation management experience
24/7
operational support
We are proud to partner with companies that take a systematic approach to reputation. Some projects are under NDA.
Industries we work with
Retail and E-commerce
Stores, retail chains, marketplaces, and everyday consumer goods.
Restaurants and QSR
Fast food, restaurants, cafes, and food delivery.
Telecom and Technology
Carriers, internet service providers, and digital services.
Finance and Insurance
Banks, microfinance organizations, insurance and investment companies.
Services and Platforms
Online services, aggregators, SaaS, and subscription businesses.
HR and Education
Employers, educational institutions, and online courses.
Our client cases
Reduced the negative review share by 42% in 6 months: built a response system, escalation workflows, and quality control for a national chain.
Cut response time by 2.3x by streamlining moderation workflows and introducing a unified knowledge base.
Raised positive sentiment to 81% through comprehensive work with reviews, social media, and external platforms.
Improved ratings across all platforms: systematic work with reviews, photos, and branch listings.
Reputation management across 150+ cities: centralized support for a dealer network.
What our clients say
«The team works 24/7 and handles a massive volume of requests. I'm confident that the brand's reputation is under control in every city.»
«We see real results: less negative feedback, higher ratings, and additional insights. The reports help us make product decisions.»
«Shuttle Media is more than a vendor. They function as an external command center that understands our business, responds quickly, and brings solutions to the table — not just closed tickets.»
Let us make your brand reputation strong and manageable
We will go through your goals and touchpoints and propose a solution that delivers real results.