Maps and Location Services for Business: Local Reputation Management
We manage brand reputation across maps and local platforms: reviews, ratings, branch listings, photos, sentiment, and local issues — with per-location reporting.
Who it is for
- Multi-location networks with dozens or hundreds of branches
- Retail, QSR, and services with local demand
- Brands that need up-to-date listings and photos
Problems it solves
- Inconsistent ratings and response quality across locations
- Outdated listings and photos
- Local negative reviews left unmanaged
Scope
What the work covers
Branch listing management
Review responses on maps and location services
Management of user-generated and brand photos
Rating and sentiment monitoring by location
Per-branch reporting
How we work
How the process works
01
Location Audit
We collect all listings, ratings, reviews, and photos across branches.
02
Listing Cleanup
We bring listings and photos up to date.
03
Ongoing Operations
We respond to reviews, manage photos, and handle local negative feedback.
04
Location Reporting
We report on ratings and risks for each branch.
Channels and platforms
Yandex Maps2GISGoogle Maps
Analytics and reporting
- Ratings by location
- Sentiment
- Local issues
- At-risk branches
What the client gets
- Managed local reputation
- Up-to-date listings and photos
- Branch network reporting
Related services
Review ManagementSystematic review management: monitoring, responses, classification, disputing inappropriate content, and reporting.Review ResponsesWe respond to reviews in line with your Tone of Voice, internal guidelines, and SLA — quickly, accurately, and consistently across all platforms.Reputation ManagementEnd-to-end management of how your brand appears in the digital environment: reviews, social media, maps and location services, app stores, and search results.
FAQ
FAQ
Through prompt responses, up-to-date listings, photos, encouraging feedback from satisfied customers, and disputing inaccurate reviews. No artificial inflation.
Ready to put your brand reputation in order?
We will show how your reputation system works today and propose a plan.